Shipping & Delivery

Shipping:

All orders are shipped directly from our family owned store in Ballan. It is our aim to ship all order received within 1-2 business days, with the exception of special orders. All shipping options, including Express Post are shown at checkout.

If you choose Express Post and your order is received before 11am AEST on a regular business day, we will send your order out that same day.  Express Post Orders received after 11am AEST on a regular business day will be posted next business day.**

There is no minimum order value for orders being sent to an Australian address.

Crossroads Trading provide shipping to all Australian addressed the Australia Post service zone.

We offer a range of standard flat rate* postage options, including:

• • Flat rate of $15 for parcels weighing up to 2kg (excluding bulky items)*
  • Flat rate of $20 for parcels weighing from 2kg and up to 3.5kg (excluding bulky items)*
    
  • Flat Rate of $24 for parcels weighing from 3.5kg and up to 5kg (excluding bulky items)*

Postage for parcels weighing 5kg or more, postage will be calculated based on the size and weight of your order, and where your order is being delivered to.  

Express Post is optional at checkout and is based on the weight and size of your parcel.

From time to time, orders of multiple items may be shipped in separate parcels.

Note: 
* Some smaller items may show a lower postage rate at check out, so please be sure to check all options and choose the one that best suits you.

** In-house processing times exclude weekends as well as National and Victorian public holidays.

Click & Collect:

We offer a Click & Collect service for local customers. If you choose this option, we will contact you when your order is ready for collection. Please ensure you bring your order confirmation with you.